On-Site Building Management
In a large, busy building, problems don’t wait for the next scheduled visit. A burst pipe, a contractor who needs supervising, a resident dispute, a fire door left propped open – these happen daily, and how quickly they are handled is the difference between a building that holds its value and one that quietly runs down levy money.
TBPM places a dedicated, full-time Building Manager on site five days a week, supported by our office team and after-hours emergency response. They become the person who knows your building inside out – the residents, the plant, the recurring faults, and the contractors worth keeping.
Most building managers can log a job and chase a quote. Fewer can stand in a basement car park, look at concrete spalling or a failed membrane, and tell your committee whether a contractor’s scope and price genuinely stack up. TBPM’s management is backed by real construction and remedial works experience – so when defects or capital works arise, your Owners Corporation has someone who understands the trades, the site conditions, and the cost of getting it wrong.
Your Free Onboarding Package
Every building that engages TBPM receives the following at the start of the service, at no extra cost:
Free Energy & Financial Audit – before anything else, we audit the building’s energy use, service contracts and recurring costs to identify savings. The aim is simple – reduce running costs so the management fee partly pays for itself.
Building Asset Register – we compile a complete asset register covering plant, equipment and major building components, giving your Owners Corporation a clear basis for maintenance planning and capital works forecasting.
Free Dedicated Building Website – we set up a dedicated website for your building on its own domain name, included permanently for the life of the agreement. Setup, ongoing hosting and domain renewal are all covered by TBPM at no cost – giving residents a single, professional place to find notices, contacts and building information. We review the website content with the Strata Committee each year to keep it accurate and current.
What's Included
Each point below is part of the standard full-time on-site service:
- Dedicated on-site Building Manager — based at your property five days per week, managing daily operations with consistent, familiar oversight.
- After-hours emergency support — phone support for urgent out-of-hours incidents, access failures, and contractor escalation.
- Daily common-property supervision — foyers, corridors, lifts, plant rooms, gardens, fire stairs, garbage rooms and car parks checked every day, so issues are caught early rather than reported by residents.
- Single point of contact — for residents, contractors, Strata Managers, Building Committees and the Owners Corporation, reducing confusion and crossed wires.
- Regular site inspections — to identify maintenance issues, safety risks, defects and contractor performance problems before they escalate.
- Contractor coordination and supervision — site access, scheduling, inductions, progress monitoring and completion checks, so work is done properly the first time.
- Contractor compliance checks — licences, insurances, SWMS and WHS requirements verified before any work proceeds on site.
- Maintenance and defect coordination — logging issues, arranging quotes, following up repairs and tracking defect rectification to close-out.
- Resident communication — notices, alerts, move-in and move-out coordination, access requests and general enquiries.
- Security and access management — keys, fobs, swipes, remotes and access registers kept controlled and accurately recorded.
- Compliance support — assistance with AFSS coordination, WHS inspections, incident reporting, emergency procedures and by-law enforcement.
- Monthly building reports — clear reporting on completed works, outstanding issues, contractor activity, compliance matters and recommendations.
- Preventive maintenance planning — planning that reduces breakdowns, controls operating costs, and extends the working life of building assets.
- Quarterly committee reviews — we meet with the Strata Committee every quarter to review service performance, raise and resolve any concerns, and adjust the scope as the building’s needs change.
How it works?
Switching building managers worries most committees – they picture a messy handover. It doesn’t have to be.
Free site assessment
We walk your building, review its condition, compliance status and current arrangements, at no cost or obligation.
Tailored proposal
You receive a clear scope and fee based on your building’s size, amenities and needs – no generic packages.
Smooth handover
We manage the transition from your current arrangement, take over records and contractor relationships, and keep residents informed throughout.
Best Suited For
100+ lot residential buildings.
Mixed-use or premium-amenity buildings.
Buildings requiring daily resident contact, immediate response, and strong operational control.
Why TBPM?
Defect and remedial works expertise that protects your Owners Corporation on the projects that cost the most.
Public liability and Workers compensation cover
Servicing strata buildings across Inner West, North Shore, Eastern Suburbs, Western Suburbs, CBD
Site staff are supported by our office team for admin, reporting, and escalation – your service is never reliant on one person.
Book a Free Site Assessment
If your building needs daily, hands-on management from a team that understands both strata operations and construction, let’s talk.
Pairs with: Concierge Services for resident-facing support, and Project Management when capital or remedial works are on the horizon.